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Caption Issues

How caption issues usually occur​

Most caption-related issues are dependency or regeneration related, not rendering failures.

Captions in ReelBot depend on:

  • the script
  • the voiceover
  • speech marks timing
  • selected caption size and brand preset

If one of these changes, captions must realign.

Captions missing from the video​

What it means​

The generated video does not display captions.

Common causes​

  • captions disabled in settings
  • brand preset without caption styling applied
  • voiceover generation failed or was skipped
  • generation completed before captions were enabled

What to do​

  1. Confirm captions are enabled in Settings Sidebar
  2. Verify a voiceover exists (narrated videos only)
  3. Regenerate the video if captions were enabled after generation

Captions are applied during final render.

Captions appear but timing is incorrect​

What it means​

Captions do not align with spoken words.

Common causes​

  • voiceover was regenerated after captions
  • script changed without regenerating voiceover
  • speech marks not regenerated
  • duration changed mid-flow

What to do​

  • regenerate the voiceover
  • regenerate the final video
  • ensure no structural settings changed afterward

Caption timing is locked to voice timing.

Word-by-word highlighting not working​

What it means​

Captions appear, but spoken words are not highlighted.

Common causes​

  • speech marks not available
  • voice does not support speech marks
  • captions style overridden by brand preset
  • regeneration skipped after voice change

What to do​

  1. Confirm the selected voice supports speech marks
  2. Regenerate the voiceover
  3. Regenerate the video
  4. Check highlight color in Brand Preset

Word-by-word highlighting requires fresh speech marks.

Highlight color looks wrong or invisible​

What it means​

Highlighted words are hard to see or invisible.

Common causes​

  • low-contrast color choice
  • same color used for base and highlight text
  • background visuals overpowering captions

What to do​

  • adjust highlight color in Brand Preset
  • increase caption size
  • use higher contrast combinations

Caption visibility is a design responsibility.

Caption size feels wrong​

What it means​

Captions appear too small, too large, or cramped.

Common causes​

  • caption size changed after generation
  • brand preset overriding caption size
  • mismatch between duration and text density

What to do​

  • confirm caption size in Settings Sidebar
  • regenerate the video if size was changed
  • reduce script length for short durations

Caption size changes require regeneration.

Captions overflow or feel rushed​

What it means​

Too many words appear too quickly.

Common causes​

  • script too long for selected duration
  • duration reduced after script generation
  • overly dense phrasing

What to do​

  • increase video duration
  • simplify or shorten the script
  • regenerate voiceover and video

Pacing starts with duration choice.

Captions not matching the script​

What it means​

Displayed captions differ from the current script.

Common causes​

  • script edited after voice generation
  • draft restored with older voice
  • regeneration skipped

What to do​

  • regenerate the voiceover
  • regenerate the final video
  • confirm script is final before generating

Captions always reflect spoken audio.

Captions missing on Cinematic videos​

Expected behavior​

Cinematic / Music Only videos:

  • do not generate captions
  • do not include voiceover

This is expected and intentional.

Captions disappeared after changing settings​

What it means​

Captions were cleared after a setting change.

Why this happens​

Changing structural settings triggers an Impacted Steps Warning.

Cleared steps must be regenerated to preserve accuracy.

What to do​

  • regenerate impacted steps
  • review the warning dialog carefully

This behavior protects consistency.

What caption issues do NOT indicate​

Caption issues do not mean:

  • data loss
  • broken projects
  • corrupted videos
  • failed publishing

They indicate a regeneration or dependency issue.

Best practices to avoid caption issues​

  • finalize duration before scripting
  • finalize script before voice generation
  • avoid changing settings late in the flow
  • save stable setups as templates
  • preview captions before publishing

Captions reward deliberate workflows.

When to contact support​

Contact support if:

  • captions fail after correct regeneration
  • speech marks are missing unexpectedly
  • highlighting never appears for supported voices
  • behavior contradicts documentation

Include:

  • your User ID
  • voice used
  • caption size
  • brand preset details
  • exact issue description

The CreatorOps perspective​

In CreatorOps, captions are derived output.

They reflect:

  • decisions made upstream
  • pacing constraints
  • voice timing accuracy

ReelBot enforces regeneration to keep captions truthful — not approximate.

  • Caption Customization
  • Word-by-Word Highlighting
  • Voiceover Generation
  • Impacted Steps Warning

If captions look wrong, something upstream changed — fix that first.