Skip to main content

Common First-Time Questions

I’m new — am I using ReelBot the “right” way?​

If you were able to generate a video, yes.

ReelBot is intentionally flexible. There is no single “correct” setup.
Most users improve results by:

  • running the full flow once
  • observing the output
  • then refining tone, assets, or branding

First success matters more than first perfection.

Why did a step reset or get cleared?​

Some settings affect earlier steps in the creation flow.

Examples:

  • Changing duration affects the script and voiceover
  • Changing tone affects the topic and script
  • Changing language affects script generation and voice options

When this happens, ReelBot:

  • shows a warning explaining what will be cleared
  • resets only the steps that must be regenerated

This is intentional and prevents silent inconsistencies.

Why can’t I proceed to the next step?​

This usually means a required action hasn’t been completed.

Common reasons:

  • no topic selected
  • script not generated
  • voiceover not generated (narration flow)
  • no B-roll selected
  • AI credits or video quota exhausted

The UI always indicates what’s missing before allowing you to continue.

Do I need to upload my own assets?​

No.

ReelBot includes:

  • public B-roll videos
  • a shared music library

Uploading your own assets is optional and can be done later if needed.

Why does my video length not exactly match the selected duration?​

For narration videos, the voiceover controls the final duration.

The duration setting:

  • guides script length
  • influences pacing

The actual video length matches the generated voiceover to ensure natural delivery and accurate captions.

Can I leave the Video Studio and come back later?​

Yes.

ReelBot automatically saves your progress as a draft.

You can:

  • leave at any time
  • return later and continue from where you stopped

Once a video is generated successfully, the draft is removed and saved as a Project.

Can I regenerate parts of a video?​

Yes.

You can:

  • regenerate the script
  • regenerate the voiceover
  • change assets
  • re-generate the full video

Regeneration is expected and supported — it’s part of the workflow.

Do templates save everything?​

Templates save settings only, such as:

  • duration
  • tone
  • caption size
  • brand presets

Templates do not save:

  • selected B-roll
  • selected music

Those choices are stored in drafts or projects instead.

Do I need to connect social platforms to start?​

No.

You can:

  • generate videos
  • preview and download them

Connecting platforms is only required if you want to publish directly from ReelBot.

Why do AI credits reset daily?​

AI credits reset daily to:

  • keep usage predictable
  • prevent accidental overuse
  • ensure fair access across plans

You can always see:

  • how many credits you’ve used
  • what actions consume credits

This information is visible in the app.

Is my content reused or shared with others?​

No.

Your:

  • projects
  • scripts
  • voiceovers
  • generated videos
  • uploaded assets

are private to your account.

Shared libraries only apply to public assets like music or stock videos.

What if something doesn’t work as expected?​

If you encounter an issue:

  1. Check Troubleshooting & FAQs
  2. Review usage limits and credits
  3. Try regenerating the affected step

If the issue persists, support options are available depending on your plan.

Where should I go next?​

Now that you’ve completed the Getting Started section, you can:

👉 Learn how ReelBot thinks in CreatorOps Concepts
👉 Explore specific features in Features & Capabilities
👉 Improve output with Workflows & Best Practices

You’re ready to move beyond first use and into optimization.